申訴管道及防止報復 Establishing channels for complaints and preventing retaliation

為落實執行本公司誠信經營守則與勞工及道德管理辦法之規定，鼓勵舉報任何非法或違反誠信經營守則及道德行為準則之行為。 公司也設置獨立檢舉信箱、專線供內外部人使用、依不同檢舉對象分別由專責單位處理並紀錄，皆定義在申訴及舉報處理管理辦法中。 To ensure compliance with the company's Code of Conduct for Honest Business Practices and Labor and Ethics Management Regulations, we encourage the reporting of any illegal or unethical conduct that violates these regulations. The company has also established a dedicated complaint mailbox and hotline for internal and external use. Complaints are handled and recorded by designated units based on the specific object of the complaint, all of which are defined in the Complaints and Reports Handling Management Regulations.