STAKEHOLDERS
利害關係人Stakeholders
股東與投資人Shareholders▾
關注議題Key Concerns
聯絡窗口Contact Points
發言人 劉貴竹（ext.2133）Spokesman – Kevin Liu (ext.2133)
溝通管道與頻率Communication Channel & Frequency
| 董事會Board of Directors | 至少每季召開1次Once per quarter |
| 股東常會Annual General Meeting (AGM) | 每年1場（常設）Once per year (Permanent) |
| 財務季報與年報Quarterly and Annual Financial Reports | 常設Permanent |
| 公開資訊觀測站Market Observation Post System (MOPS) | 每季／每年Quarterly/Annually |
| 公司網站Company Website | 常設Permanent |
| 法說會Investor Conference | 適時As needed |
回應方式Response Approach
- 至少每季召開1次董事會Hold at least one Board of Directors meeting each quarter.
- 每年召開股東常會，通知所有股東參加會議，以了解公司營運狀況Convene an annual shareholders' meeting and notify all shareholders to attend in order to understand the company's operational status.
- 定期發行財務季報與年報供投資人閱覽，以便了解公司財務狀況Regularly publish quarterly and annual financial reports for investors to review, enabling them to understand the company's financial condition.
- 將即時重大訊息公開於公開資訊觀測站Disclose material information promptly on the Market Observation Post System (MOPS).
- 公司網站不定期揭露公司財務業務及公司治理相關資訊供投資人閱覽Periodically update the company website with financial, business, and corporate governance information for investors' reference.
- 每年舉辦國內法人說明會Host an annual domestic institutional investor conference.
2025年溝通實績2025 Engagement Summary
- 舉辦5次董事會Hold four Board of Directors meetings.
- 即時公告重大訊息及舉辦1次股東常會Announce material information promptly and convene one annual shareholders' meeting.
- 於公開資訊觀測站及公司網站公告Publish announcements on the Market Observation Post System (MOPS) and the company website.
- 即時重大訊息公開於公開資訊觀測站Disclose material information in real time on MOPS.
- 於公司網站公告財務業務及公司治理相關資訊Post financial, business, and corporate governance information on the company website.
- 舉辦1次國內法人說明會Host one domestic institutional investor conference.
員工Employee▾
關注議題Key Concerns
聯絡窗口Contact Points
人力資源部 陳小姐（ext.2161）HR – Ms. Chen (ext.2161)
溝通管道與頻率Communication Channel & Frequency
| 公司網站Company Website | 常設Permanent |
| 勞資會議Labor-management meetings | 每季Quarterly |
| 內部網站／公文公告／佈告欄Intranet/Official announcements/Bulletin boards | 常設Permanent |
| 員工意見箱、申訴專線及電子信箱Employee suggestion box, grievance hotline, and email | 常設Permanent |
| 員工座談會Employee forums | 每季Quarterly |
| 性別平等委員會Gender Equality Committee | 常設Permanent |
| 福委會議Employee Welfare Committee meetings | 每季Quarterly |
| 員工諮商及輔導／新進員工契約Employee counseling and support / New employee contracts | 不定期As needed |
| 員工績效與學習發展面談Employee performance and development interviews | 每年Annually |
| 提案改善制度Suggestion and improvement system | 常設Permanent |
| 教育訓練課程Training and education programs | 每年Annually |
| 安全衛生諮詢Occupational safety and health consultations | 不定期As needed |
回應方式Response Approach
- 公司網站「人力資源」專區公告薪資福利、學習發展及退休制度，並定期更新活動相片Announce salary and benefits, learning and development programs, and retirement plans in the "Human Resources" section of the company website, and regularly update event photos.
- 勞資會議代表由員工推選，每季召開會議進行溝通Labor-management meeting representatives are elected by employees, and meetings are held quarterly for communication.
- 設有實體佈告欄，並可透過內部網站查看電子佈告欄即時消息Physical bulletin boards are available, and employees can also access real-time electronic bulletin board updates via the internal website.
- 設置員工意見箱，定期蒐集並處理意見；公開欄另提供申訴專線及電子信箱Set up an employee suggestion box to collect and address feedback regularly; bulletin boards also provide a grievance hotline and email address.
- HR邀請各部門員工進行面對面座談會，了解需求及布達公司近期活動HR invites employees from various departments to face-to-face meetings to understand needs and share recent company activities.
- 根據友善職場原則，設立申訴專用信箱（HR@winstek.com.tw）Establish a dedicated grievance email (HR@winstek.com.tw) in accordance with friendly workplace principles.
- 福委會每年召開會議，討論員工福利並公告結果The Welfare Committee holds quarterly meetings to discuss employee benefits and announces the results.
- 為新進／轉任同仁安排前三個月工作面談，了解適應情況Arrange work interviews during the first three months for new hires or transferred employees to assess adaptation.
- 每年年底進行績效考核，由主管與同仁面談，檢視年度績效、規劃學習發展並設定次年目標Conduct annual performance evaluations at year-end, where supervisors meet with employees to review performance, plan development, and set goals for the following year.
- 公司秉持尊重與開放溝通，設有溝通信箱與每季員工溝通座談會，並針對建議進行改善評估The company upholds respect and open communication by providing a communication mailbox and hosting quarterly employee forums, with improvement evaluations based on suggestions.
- 每年依各部門訓練需求調查與訪談後，完成年度訓練計畫並公告；若職務需要，員工可申請訓練補助Develop and announce annual training plans based on departmental training needs surveys and interviews; employees may apply for training subsidies if required by their roles.
- 職安衛室持續督導廠內安全衛生，並每年舉辦環安衛教育訓練The Occupational Safety and Health Office continuously supervises workplace safety and health and organizes annual environmental, safety, and health training sessions.
2025年溝通實績2025 Engagement Summary
- 2025年公司導入「數位學習平台」：涵蓋年度訓練、輕鬆學習趣、專業知識交流討論區等，讓同仁能依自身步調學習不受時間與地點限制，提升學習的彈性與便利性，同時也幫助新進人員快速掌握工作所需知能In 2025, the company introduced a Digital Learning Platform, covering annual training, easy management learning, and professional knowledge discussion forums. This enables employees to learn at their own pace without time or location constraints, enhancing flexibility and convenience, while helping new hires quickly acquire job-related knowledge.
- 勞資會議討論相關議題共計27項A total of 27 topics were discussed in labor-management meetings.
- 電子佈告欄共計37則公告37 announcements were published on the electronic bulletin board.
- 員工意見箱反應事項共計5件，皆處理完畢並回覆結案5 items were submitted through the employee suggestion box; all were processed and closed with feedback provided.
- 產線部門員工座談會共舉辦4場次，反映事項共計13件，皆已處理完畢4 employee forums were held for production line departments, with 13 issues raised, all of which have been resolved.
- 於10月完成友善職場線上宣導課程，年度共計0件性平申訴案件An online workplace friendliness awareness course was completed in October; no sexual harassment or gender equality complaints were reported throughout the year.
- 福委會公告35則優惠方案／廠商展售資訊，並每季舉辦福委會議The Welfare Committee announced 35 promotional offers/vendor exhibition updates and held quarterly meetings.
- 新進／轉任同仁於報到之前三個月，HR與部門主管均落實對其進行工作關懷面談HR and department supervisors conducted workcare interviews within the first three months for all new hires or transferred employees.
- 定期於每年12月進行內部課程需求調查Conducted annual internal training needs survey in December.
- 內部課程共開設325堂，共計17,312人次參與，課程滿意度平均達92.26%；外部訓練派訓共194堂，共計223人次參訓Offered 325 internal courses with 17,312 participants, achieving an average satisfaction rate of 92.26%; dispatched employees to 194 external training sessions with 223 participants.
- 安排緊急應變內部訓練，共23場，共計26小時，共計1,922人次參與Organized 23 emergency response internal training sessions, totaling 26 hours and 1,922 participants.
- 安排工安證照外部訓練，共58項，共計520小時，共計58人次參訓Arranged 58 external occupational safety certification training programs, totaling 520 hours and 58 participants.
客戶Customers▾
關注議題Key Concerns
聯絡窗口Contact Points
業務行銷處 黃先生（ext.2619）
客戶管理部 范小姐（ext.2627）Sales & Marketing – Mr. Huang (ext.2619)
Account Management Department – Ms. Fan (ext.2627)
客戶管理部 范小姐（ext.2627）Sales & Marketing – Mr. Huang (ext.2619)
Account Management Department – Ms. Fan (ext.2627)
溝通管道與頻率Communication Channel & Frequency
| 客戶滿意度調查Customer satisfaction surveys | 每年Annually |
| 客訴處理與回應Customer complaint handling and response | 不定期As needed |
| 客戶會議Customer meetings | 不定期As needed |
| 電話／郵件／網站Phone / Email / Website | 不定期As needed |
回應方式Response Approach
- 定期透過 Quarterly Business Review（QBR）會議，了解客戶需求，以達有效雙向溝通Regularly conduct Quarterly Business Review (QBR) meetings to understand customer needs and ensure effective two-way communication.
2025年溝通實績2025 Engagement Summary
- 依客戶排程，如期完成23場客戶QBR會議，藉此了解客戶需求，並通過評鑑項目Completed 23 customer QBR meetings as scheduled, in accordance with customer timelines, to understand their requirements and successfully pass evaluation criteria.
供應商（承攬商）Suppliers (Contractors)▾
關注議題Key Concerns
聯絡窗口Contact Points
資材部 葉小姐（ext.2151）Proc. – Ms. Yeh (ext.2151)
溝通管道與頻率Communication Channel & Frequency
| 供應商考核Supplier evaluations | 每季Quarterly |
| 供應商稽核Supplier audits | 每年Annually |
| 供應商管理－綠色產品Supplier management – Green products | 常設Permanent |
| 公司網站或協議組織會議Company website/Industry association meetings | 常設Permanent |
回應方式Response Approach
- 定期針對主要原物料供應商進行評比，評比項目包含品質、交期、成本、技術及服務Conduct regular evaluations of key raw material suppliers, covering criteria such as quality, delivery, cost, technology, and service.
- 稽核項目包含品質系統、環安衛系統、採購物質要求及責任商業聯盟行為準則Audit items include quality management systems, environmental health and safety systems, restricted substances requirements, and the Responsible Business Alliance (RBA) Code of Conduct.
- 原物料的供應商必須每年提供ISO/IEC 17025 實驗室之檢測證明，保證其產品不含客戶對於環境有害之禁用物質，確保產品符合客戶與國際相關法令的要求Raw material suppliers must provide annual test reports from ISO/IEC 17025-certified laboratories to ensure products do not contain environmentally harmful restricted substances, guaranteeing compliance with customer and international regulatory requirements.
- 宣導品質／環安衛政策、禁用物質要求及責任商業聯盟（RBA）行為準則Promote policies on quality, environmental health and safety, restricted substances requirements, and the RBA Code of Conduct.
2025年溝通實績2025 Engagement Summary
- 每季考核原物料供應商，供應商各項指標均符合要求Conduct quarterly assessments of raw material suppliers; all supplier performance indicators met requirements.
- 稽核17家供應商，供應商符合要求且無重大缺失Audited 17 suppliers, all of which complied with requirements with no major deficiencies.
- 所有材料供應商均遵守RoHS、REACH等法規，並確保使用無毒害物質，客戶產品必須符合相關國際法規All material suppliers comply with RoHS, REACH, and other regulations, ensuring the use of non-hazardous substances so that customer products meet relevant international standards.
- 台星科有害物質管理及GPM系統要求資訊不定期於網站公佈Winstek's hazardous material management and GPM system requirements information is published on the website from time to time.
- 共758家供應商簽署供應商永續發展聲明書，主要供應商簽署比例達100%。所有供應商需遵循台星科RBA行為準則相關政策倡議和要求A total of 758 suppliers signed the Supplier Sustainability Declaration, with a 100% signing rate among key suppliers. All suppliers are required to adhere to Winstek's policies and initiatives under the Responsible Business Alliance (RBA) Code of Conduct.
政府機構Government Agencies▾
關注議題Key Concerns
聯絡窗口Contact Points
人力資源部 陳小姐（ext.2161）HR – Ms. Chen (ext.2161)
溝通管道與頻率Communication Channel & Frequency
| 座談會／說明會Meetings/Briefings | 定期／不定期Regularly / As needed |
| 公函／電話Official correspondence / Phone communications | 不定期As needed |
| 環保申報Environmental Reporting | 定期Regularly |
| 主管機關訪查Inspections by Competent Authorities | 不定期As needed |
回應方式Response Approach
- 派員參與政府辦理之宣導會或座談會，並依相關規範執行業務Assign personnel to participate in government-organized briefing sessions or seminars and execute operations in accordance with relevant regulations.
- 依政府規範時程完成申報Complete reporting requirements within the timelines specified by government regulations.
- 配合主管機關訪查作業Cooperate with inspections conducted by competent authorities.
2025年溝通實績2025 Engagement Summary
- 參與勞動、環保、財務、能源等法令宣導會共35場次Participated in 35 briefing sessions on labor, environmental protection, finance, and energy regulations.
- 2025年度公司治理評鑑排名為上櫃公司前36%～50%In 2025, the Company was ranked in the 36%–50% tier among all TPEx-listed companies in the Corporate Governance Evaluation.
- 半導體製造業揮發性有機物及無機酸污染防制紀錄申報書，取得同意備查Submitted the Volatile Organic Compounds and Inorganic Acid Pollution Control Record Report for the semiconductor manufacturing industry and obtained approval for record filing.
- 水污定檢申報紀錄，取得環保局認可Submitted water pollution regular inspection reports, which were approved by the Environmental Protection Bureau.
- 廢棄物產出及貯存申報，無異常情形Reported waste generation and storage records with no abnormalities.
- 主管機關訪查，廠內異常事件1件（已完成改善）During inspections by competent authorities, one abnormal incident was identified in the plant (improvement completed).
社區居民Community Residents▾
關注議題Key Concerns
聯絡窗口Contact Points
人力資源部 陳小姐（ext.2161）HR – Ms. Chen (ext.2161)
溝通管道與頻率Communication Channel & Frequency
| 公司網站及公開資訊觀測站Company website and Market Observation Post System (MOPS) | 常設Permanent |
| 環保監控資訊Environmental monitoring information | 定期Regularly |
| 社會公益、社區參與活動Public Welfare and Community Engagement | 不定期As needed |
回應方式Response Approach
- 重大訊息即時公布於公司網站及公開資訊觀測站Disclose material information promptly on the company website and the Market Observation Post System (MOPS).
- 持續管控環境污染風險，降低營運對環境之衝擊Continuously manage environmental pollution risks to minimize the impact of operations on the environment.
- 關注弱勢族群、協助偏鄉教育、支持在地發展Care for disadvantaged groups, support education in remote areas, and promote local development.
2025年溝通實績2025 Engagement Summary
- 空污檢測結果符合排放標準Air pollution test results comply with emission standards.
- 廢水檢測結果符合放流水標準Wastewater test results comply with discharge standards.
- 公益活動舉辦共計13場次，捐贈共計467,508元A total of 13 public welfare activities were organized, with total donations of NT$467,508.
- 社會公益：日常小額捐贈、愛心義賣Social Welfare: daily micro-donations and charity sales.
- 社區經營：路燈認養、支持地方信仰與文化、關懷在地弱勢家庭、社區清潔與環境養護Community Engagement: streetlight adoption, support for local religious and cultural initiatives, care for underprivileged families, and community cleaning and environmental upkeep.
每年至少一次向董事會報告利害關係人溝通情形，2025年已於10月27日向董事會報告執行情形。
Communication with stakeholders is reported to the Board of Directors at least once per year. In 2025, the report was presented to the Board of Directors on October 27.
發言人：劉貴竹（ext.2133）Spokesperson: Kevin Liu (ext.2133)
永續發展議題窗口：永續發展部 張先生(ext.2900) Sustainability Contact: ESG Dept., Mr. Chang (ext.2900) ESG@winstek.com.tw
發言人：劉貴竹（ext.2133）Spokesperson: Kevin Liu (ext.2133)
永續發展議題窗口：永續發展部 張先生(ext.2900) Sustainability Contact: ESG Dept., Mr. Chang (ext.2900) ESG@winstek.com.tw